We collect and process Personal Data for the following specific purposes:
- Provision of goods/services under our Business Terms and Conditions
- Provision of GALEAS Software Services under our GALEAS Terms of Use
- Subscription to our marketing activities
- Subscription to our Newsletter
- Customer feedback surveys
- Use of our website and cookies
- Research
- Job applicants
Each of these processing activities is further detailed below:
a) Provision of goods/services under our ‘Business Terms and Conditions’
Description and scope of data processing
If you are a customer of our products and services provided to you under our standard Business Terms and Conditions, we will collect from you the following Personal Data (‘Customer Personal Data’):
- contact details of your key personnel such as their name, title, email address, postal address and phone number;
- your billing and delivery information; and
- some financial information (credit card/bank details).
We will process the aforementioned Personal Data as an independent Controller to register you as a customer, contact and communicate with you, provide you with information around our services and to process payment for our services.
Legal basis
The aforementioned information will be processed under the legal bases of:
- 'performance of a contract’ (Art 6(1) b EU/UK GDPR);
- ‘legal obligation’ (Art 6 (1) c EU/UK GDPR); or
- ‘legitimate interests’ (Art 6 (1) f EU/UK GDPR).
Our Legitimate Interests
With regards to our ‘legitimate interests’ referred to above, these would include, but are not limited to:
- The furtherance of our business operations, services and products;
- The furtherance of our marketing functions and initiatives;
- The pursuit or defence of any claims, rights or litigation or detection of a crime;
- Our accounting or auditing functions and reporting duties;
- The furtherance of our commercial development, strategy, planning or growth, including any business sales or transactions;
- The protection of our intellectual property rights, confidential information, security or product development;
- Monitoring and ensuring compliance with our policies, processes and procedures such as data protection & confidentiality, information security and fraud prevention and detection;
- Staff training.
b) Provision of GALEAS Software Services (as defined in our GALEAS ‘Terms of Use’)
Description and scope of data processing
If you are a customer of our GALEAS Software Services under our Terms of Use, we may collect all of the Personal Data mentioned under a) (Provision of goods/services under our Business Terms and Conditions), plus the following additional information (together referred to as ‘Customer Personal Data’):
- Website account login details (‘Authorised Users’);
- ‘Authorised Users’ email address;
- ‘Authorised Users’ Internet Protocol (IP) address (of the calling computer)
- ‘Authorised Users’ service use logs, metadata regarding operations and timestamps.
We will process this information to allow you to log onto the Nonacus portal for results and other communications, as well as to provide the GALEAS Software Services to you.
We will also collect limited information about your patients whose data has been sequenced by you and which you upload to our cloud for interpretation by our GALEAS Software Services (Input Files). We will collect information such as (pseudo-)identifiers which you have allocated to each patient for the purposes of differentiating the reports (Output File) by the GALEAS software. To ensure privacy of your Customer Patient Data and separate the Input File from the Output File, your (pseudo-) identifiers are converted into ‘Globally Unique Identifiers’ (GUIDS), generated by our cloud provider, thus removing any meaningful human readable information from the file names.
We will not attempt to (re-)identify the patients whose DNA you have sequenced.
On the basis that the information you upload to our cloud (Input Data) includes Genetic Data, we will be processing ‘Special Category Data’. We will process such information as a Processor for and on behalf of you as a Controller.
Legal basis
Any ‘Customer Personal Data’ will be processed under the legal bases of:
- 'performance of a contract’ (Art 6(1) b EU/UK GDPR);
- ‘contractual obligation’ (Art 6 (1) c EU/UK GDPR); or
- ‘legitimate interests’ (Art 6 (1) f EU/UK GDPR) (for a list of our ‘legitimate interests’ please refer to the section above).
To the extent that any ‘Customer Patient Data’ falls within the definition of ‘Special Category Data’ (Art 9 EU/UK GDPR), we will process such data as a Processor on behalf of you as a Controller under the following conditions:
- ‘purposes of medical diagnosis and the provision of health care (Art 9(2) h EU/UK GDPR)
If you are a customer outside the EU and UK, it most likely that the legal basis of ‘consent’ applies to our processing activities of your Customer Patient Data. You are solely responsible for ensuring that the uploading of any ‘Customer Patient Data’ to our servers in the cloud, and our processing of such data on your behalf, complies with Local Privacy Laws.
Specifically, you agree not to upload any ‘Customer Patient Data’ in combination with any ‘Direct Identifiers’, unless:
- the Customer Patient Data relates to patients in either the European Union or the UK;
or
- this has been expressly agreed with Nonacus in writing;
- Nonacus has confirmed completion of its compliance checks; and
- any supplementary agreements required under Local Privacy Laws (e.g. standard contractual clauses) are in place.
You further agree to indemnify and hold us harmless from any and all claims, losses, damages, costs and expenses incurred and suffered by us as a result of our breach of Local Privacy Laws.
We currently process all of the above information on servers in the cloud (Amazon and AWS) hosted in the UK. For more information about our security measures, please refer to our ‘GALEAS Cloud Infrastructure White Paper’. If you require the hosting of this data in a different jurisdiction, please contact us to discuss and obtain a quote.
We store the information in ‘hot’ and ‘cold’ storage in accordance with our Terms of Use available on our website.
c ) Marketing activities
Description and scope of data processing
In addition to the above, we may also receive information about you from other sources (including publicly available databases) and combine this data with information we already have about you. The gathering of such information will assist us in improving your customer experience, as well as identifying new product development opportunities. We will not obtain any information about you from a third party if we do not believe that the third party is acting lawfully.
Third party marketing
We will obtain your specific ‘opt-in’ consent before we share your Personal Data with any third party for marketing purposes.
Legal basis
We will process your Personal Data as an independent Controller under the following legal bases:
- ‘consent’ (Art 6(1) a EU/UK GDPR); or
- ‘legitimate interests’ (Art 6 (1) f EU/UK GDPR) (for a list of our ‘legitimate interests’ please refer to the section above).
d) Newsletter
Description and scope of data processing
You can subscribe to our newsletter by contacting us via: Get In Touch | Non Invasive Healthcare | Nonacus. The data from the input mask is transmitted to us when registering for our newsletter. The following data is collected as part of the registration process:
- Your email address
- Your Internet Protocol (IP) address (of the calling computer)
- Date/time of registration
Legal basis for data processing
The aforementioned data is processed on the basis of your ‘consent’ (Art 6(1) a EU/UK GDPR).
The data will only be stored as long as necessary to fulfil the purpose of delivering the newsletter to you. You have the right to revoke your consent, object to storing or request the deletion of your data at any time, by sending an email to: DPO@nonacus.com. For more information regarding your data subject rights, please refer to section 10 below.
e) Customer feedback surveys
Description and scope of data processing
We may invite you to participate in a customer feedback survey for which we will collect minimal Personal Data about you. We will only ask for such Personal Data as is necessary to fulfil the purposes of the survey.
Legal basis
The aforementioned data is processed on the basis of your ‘consent’ (Art 6(1) a EU/UK GDPR).
We will only store the information for as long as necessary and in accordance with our retention policy. We may retain anonymised/aggregated information about you (i.e. information which is no longer attributable to you) for a longer time period where there is value in doing so.
f) Our website and cookies
As you interact with our website, Personal Data may be collected depending on your interactions with us. We distinguish between the data collected automatically and the data you provide to us.
We will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, server logs and other similar technologies. Please see our Cookie Policy - Nonacus for further details.
We also collected information from publicly available websites (e.g. social media sites).
We will use the aforementioned information to analyse how visitors are using our website, to show customers marketing and advertisements which are relevant to them, and to understand how successful our marketing and advertising is, including on other third-party websites.
Legal basis
We process this information as an independent Controller on the following legal bases:
- 'performance of a contract’ (Art 6(1) b EU/UK GDPR);
- ‘contractual obligation’ (Art 6 (1) c EU/UK GDPR); or
- ‘legitimate interests’ (Art 6 (1) f EU/UK GDPR).
As with most websites, we gather statistical data and other analytical information (for example, demographic information, usage data etc.) collected on an aggregated basis of all visitors to our website. We may also aggregate some information in order to drive services improvements to our products and services. Such aggregated data is not considered Personal Data under Data Protection Law as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Notice.
g) Research
Description and scope of data processing
If we work in a collaborative relationship with you, we may collect Personal Data about key personnel involved in the research, such as basic demographic information (e.g. name, job title, function, email address, telephone number). We may also collect Personal Data about patients involved in the research, where these patients have been consented to a specific research protocol. In this case, the patient information sheet (PIS) and consent form will specify which Personal Data is being collected, for what purpose and how it is being processed.
In the great majority of cases, we are involved in research with universities or other academic institutes who will share (effectively) anonymised records about patients with us. We will always notify our collaborating partner organisations if we feel that we are being asked to process Personal Data without a legal basis.
Legal basis for data processing
To the extent that we process Personal Data for research purposes, we will do so either as an independent Controller or a Processor under the following legal bases/conditions:
- 'performance of a contract’ (Art 6(1) b EU/UK GDPR); or ‘consent’ (Art 6(1) a EU/UK GDPR); and
Condition: ‘research’ (Art 9 (2) j EU/UK GDPR) or
- ‘consent’ (Art 9(2) a EU/UK GDPR).
h )Job applicants
When you are applying for a job at Nonacus, we will collect (with your consent) basic demographic information (e.g. full name, email address, phone number, residence address, birth date, nationality, professional and academic background, etc.). The information we collect will be limited to what is necessary for the role you have applied for. Special Category Data (such as race or ethnic origin) will not be necessary for the job application process. If, however, you provide such information to us, we will treat such information in strict confidence and will process this data in accordance with applicable Data Protection Laws.
Personal Data shall be kept for two (2) years from the time they are collected or from the last contact sent by the applicant, subject to any retention obligations or limitation periods.